Emergency Water Damage Restoration

Emergency Water Damage Restoration Professionals in Minnesota

Speed is of the essence when water damage strikes. That’s because significant additional property damage, such as mold growth and major damage to wood floors, cabinets, sheetrock, insulation, other structural materials and contents, can occur when buildings are not dried quickly.

White’s Fire Smoke and Water Damage Restoration utilizes specialized equipment to dry wet buildings faster! This allows us to restore damage with as little reconstruction as possible so property is returned to normal faster and at the lowest possible cost.

However, when reconstruction or replacement is required, White’s Restoration offers the widest variety of services in the area so we can take your project from start to finish.

With White’s Emergency Water Damage Restoration, you are assured:

  • The latest in high tech inspection tools to determine the extent of the damage

  • Water extraction using state-of-the-art drying procedures and equipment

  • Expertise for specialty drying of hardwood floors, plaster walls, tile, concrete, and cabinets

  • Careful attention to minimizing and eliminating potential health hazards that can be caused by water damage

  • An IICRC certified technician on every loss, with all work done to proper standard of care

  • Removal, drying, and storage of your content at our secure climate-controlled storage facility, as required

  • Expert contents restoration, to clean and restore your home or business contents whenever possible

Steps We Take Toward Emergency Water Damage Restoration

Step 1 – The Restoration Process

The restoration process begins when you call us. White’s Fire Smoke and Water Damage Restoration is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. Even a delay of a few hours can greatly increase the severity of the water damage.

Water damage can be chaotic and even traumatic. When you call us, we understand you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. White’s Restoration has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it’s the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained White’s Restoration professional team members may be needed.

The White’s Restoration Team member will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?
  • How many rooms are affected (if known)?

Step 2 – Inspection and Damage Assessment

When responding to a water damage emergency, we begin with a detailed inspection of your home or property, including a damage assessment. At this stage, our professionals are trying to determine the scope of the damage so that we can develop an appropriate plan of action.

Identify and Stop the Water Source

We will check for the source of moisture in your home or business. The source must be stopped before any restoration or drying of the building can be successful. After we find the issue, we will stop the source, check for contaminated water/contamination Level and identify the type of water.

We will then identify the category and classification of water damage to ensure our professionals restore your property based on industry guidelines. The level of contamination of the water will affect the specific restoration processes we use.

  • Category 1: “Clean Water”
  • Category 2: “Gray Water”
  • Category 3: “Black Water”

White’s will then survey the extent of the water damage and inspect the premises. We inspect and test to determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration. In addition, we will inspect for safety concerns that may be evident. If there are any safety issues like lead or asbestos, please bring them to our attention.

Move or Block Furniture

Last but not least, we will move any furniture, property contents or block items to help prevent rust or furniture stains on wet carpet.

Step 3 – Water Removal/Water Extraction

After the inspection and damage assessment step, the water extraction process begins. This step removes the majority of the water. We use powerful pumps and truck-mounted vacuum units to quickly remove hundreds or thousands of gallons of water from your property.

Move-Out/Pack-Out

If your home requires extensive restoration or cleaning, White’s Restoration can conduct an organized, efficient move-out to protect your belongings from further damage.

Emergency Water Removal

Our highly trained technicians will begin the water removal process almost immediately. Depending on the amount of water, we may use powerful submersible pumps in addition to industrial strength, wet/dry vacuums. Removing most of the water helps reduce drying time and helps prevent secondary water damage and mold and bacterial growth.

Inspect the Carpet Pad and Carpet

We inspect the carpet and pad and determine if they should be removed to prevent further damage and or protect the subfloor.

Water Removal Equipment
  • Moisture detection meters, hygrometers, and other meters measure the extent of moisture saturation.
  • Infrared cameras may be used to find “hidden” water behind walls and ceilings.
  • Submersible and gas-powered pumps are used for continuous pumping of high-level water.
  • Truck-mounted and portable extraction units perform efficient water removal.

Step 4 – Drying and Dehumidification Process

Once the excess water has been removed, the floors and walls may appear dry, but a quick inspection will reveal they are wet to the touch. Nearly all building materials, like wood, drywall, and flooring materials, are porous and therefore retain water. This retained water can cause the materials to break down, warp, or cause mold damage.

Drying/Dehumidification

Our Professionals will use room measurements, temperature, and relative humidity to determine the optimal number of air movers and dehumidifiers to dry your home or business. We’ll carefully monitor the progress daily using moisture meters until the materials return to acceptable drying goals.

Monitor Floor and Walls

We check the moisture levels daily to monitor the drying process.

Drying Equipment

Industrial-grade dehumidifiers help prevent secondary water damage like swelling and warping of floors, walls, and furniture. High-speed air movers create airflow across walls, carpets, pads, and furniture, which accelerates the evaporation of moisture.

Step 5 – Cleaning and Sanitizing

Your walls, flooring, and ceiling will most likely require professional cleaning services. In addition to cleaning your property’s structure, we will clean your furniture, upholstery, clothing, and other restorable belongings damaged by the water. Most flooding and water damage also require professional odor removal and deodorization since wet materials have a very distinct odor.

Contents Restoration

White’s Fire Smoke and Water Damage Restoration specializes in restoring contents damaged by fire, water, or mold. Our expertise and “restore” versus “replace” mentality can help you save money while preserving precious keepsakes that can’t be replaced.

Odor Removal and Deodorization

We are trained to identify and eliminate offensive odors. Our technical expertise and industrial grade air scrubbers and fogging equipment go well beyond simply masking odors and other shortcuts that don’t work when your odor problem is serious or persistent.

Sanitizing Treatments

Depending on the scenario, we may use antimicrobial, antibacterial, or disinfectant treatments to clean your property.

Disposal

We will remove and dispose of damaged materials with guidance from you and your insurance adjuster.

Step 6 – Restoration

Restoration, the final step, is the process of restoring your home or business to its pre-water damage condition. Restoration may involve minor repairs, such as replacing drywall and installing new carpet, or may entail major repairs, such as the reconstruction of various areas or rooms in a home or business.

Emergency Building Services

When your home has been damaged by a storm or water, the immediate concern may include temporary protective measures to prevent additional damages, like placing a roof tarp.

Repairs and Minor Building Services

The following building and repair services may be necessary to restore your home to pre-water damage condition:

  • Drywall Removal and Installation
  • Hardwood Floor Repair
  • Tile Floor Repair
  • Painting
  • Carpet Repair and Installation
  • Building Services and Reconstruction

White’s Fire Smoke and Water Damage Restoration can simplify the restoration process by handling both the initial water damage mitigation and rebuilding the affected areas. Having one qualified company for the entire process can save time and keep costs low. We can provide this continuity by supervising a full range of restoration services that will bring the building back to full functionality.

Frequently Asked Questions

There are three different types of water damage, requiring specific steps to properly address:
Clean Water (Category 1) is water from frozen and broken pipes, ice maker hoses, failed water heaters, roof leaks and other uncontaminated sources.

Grey Water (Category 2) is water that has been used in a cleaning process and may contain contamination or soiling such as food, laundry soils, body soils and body oils. Grey water damage generally comes from things like appliances and spas.

Black Water (Category 3) (Sewage and Flood Waters) is the most serious type of water damage. This water typically comes from toilet, sewer and septic system back-ups or overflows. Black water is teeming with thousands of disease causing viruses, bacteria and protozoa and can cause very serious illnesses if not treated properly.

White’s Fire Smoke and Water Damage Restorations professional team members are all thoroughly trained to understand the protocols of the insurance industry. Claims adjusters enjoy our level of communication, cooperation, and focus on the goal: getting people back into their home or building.

We are proud to have the industry’s best response time. We know that when it comes to restoration services, time matters. That’s why we are available 24/7 and arrive with 1-2 hours of receiving the call.

Disaster is not fun. Our team of professionals understands that, and we pride ourselves on restoring not only places of business and houses but our customers’ peace of mind. Let us help you put your life back together after disaster strikes. We have the experience, education, tools, and equipment to facilitate any size loss.